Privacy policy

Thank you for visiting our website and for your interest in our company. The protection of your personal data is an important concern for us.

The use of the Internet pages of Meta-Level Software AG is possible without any indication of personal data. However, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary.

With this data protection information, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that has a personal reference to you, e.g. name, address, e-mail address or your user behaviour. This data protection notice applies to all data processing procedures carried out by us, both within the scope of our core activities and for the online media provided by us.

Name and address of the controller

The responsible party within the meaning of the General Data Protection Regulation (hereinafter referred to as the "GDPR"), other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Meta-Level Software AG
Lyonerring 1
66121 Saarbrücken
Tel.: +49(0)681 996870

Name and address of the data protection officer

The data protection officer of the controller is:

Herr Elmar Brachmann
Meta-Level Software AG
Lyonerring 1
66121 Saarbrücken
Tel.: +49(0)681 996870
Fax: +49(0)681 99687-99

Any data subject may contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

Processing of your data within the scope of the core activities of our company

If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual relationship existing between us. In this sense, the data processed by us includes all those data which are or were provided by you for the purpose of using the contractual or pre-contractual services and which are required for processing your enquiry or the contract concluded between us. Unless otherwise stated in the further points of this data protection notice, the processing of your data and its transfer to third parties is limited to those data which are necessary and appropriate to answer your enquiries and/or to fulfil the contract concluded between you and us, to protect our rights and to fulfil legal obligations. We will inform you of the data required for this before or during the data collection process. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

(a) Data concerned:

(b) Persons concerned
Interested parties, business and contractual partners

(c) The purpose of the processing
Handling contractual services, communication as well as responding to contact requests, office and organizational procedures.

(d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

(e) Legal basis
Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR.

Your rights according to the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the controller named in this privacy notice:

a) Right of access
You have the right to request information from us as to whether and which of your data we process.

b) Right of rectification
You have the right to request the correction of inaccurate data or the completion of incomplete data.

(c) The right to erasure
You have the right to request the deletion of your data.

(d) Right of restriction
In certain cases, you have the right to demand that we only process your data in a restricted manner.

(e) The right to data portability
You have the right to request that we transfer your data to you or to another responsible person in a structured, common and machine-readable format.

(f) Right of appeal
You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your place of work or our company headquarters is responsible.

The competent supervisory authority in Saarland is:

Unabhängiges Datenschutzzentrum Saarland
Fritz-Dobisch-Str. 12
66111 Saarbrücken
Tel: +49 (0) 681 947810
Fax: +49 (0) 681 94781-29

g) Right of withdrawal
You have the right to revoke your consent to data processing at any time.

h) Right of objection
You have the right to object at any time to the processing of your data, which we base on our legitimate interest according to Art. 6 (1) lit. f GDPR. If you make use of your right to object, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons worthy of protection for the data processing outweigh your interests and rights.
Independently of the above, you have the right at any time to object to the processing of your personal data for the purposes of advertising and data analysis.
Please address your objection to the contact address of the controller indicated above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that - unless otherwise stated in the individual points of this data protection notice - we will delete your data,

However, if we have to retain (certain parts of) your data for other purposes, for example because tax retention periods (generally 6 years for business correspondence or 10 years for accounting records) or the assertion, exercise or defence of legal claims arising from contractual relationships (up to four years) make this necessary, or if the data is needed to protect the rights of another natural or legal person, we will delete (that part of) your data only after these periods have expired. Until the expiry of these periods, however, we limit the processing of this data to these purposes (fulfilment of retention obligations).

Web analysis and statistics

In order to record and statistically evaluate the flow of visitors to our Internet presence, we use web analysis services. Such services collect, among other things, data about the website from which you have accessed our website (so-called referrers), which pages of our website you have accessed, how long you have visited our pages and which interactions you have carried out there. In addition, data on the browser you use, computer system and type of device are collected. In addition, demographic information, such as age or gender, can be collected as pseudonymous values via such a service. If you have consented to the collection of your location data, this may also be processed, depending on the provider.

In order not to collect complete IP addresses, we anonymize them via so-called IP masking by removing the last 2 bytes (i.e. instead of, so that the IP address can no longer be assigned to your visit to our website.

a) Processing of the following data:

b) Persons concerned
Users of our online offers

c) The purpose of the processing
Reach measurement, campaign success monitoring, remarketing as well as interest and behaviour-based marketing

d) Legal basis
If we have asked you for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. Furthermore, we use the respective service on the basis of our legitimate interest in analysing the flow of visitors to our website in order to continuously improve the functions, offers and user experience, Art. 6 Para. 1 lit. f GDPR.

We use the following web analysis service

Matomo ( as self-hosted software ("on premise").

opt-out option:

You can object to the data collection at any time by checking this box:


If you contact us via email, social media, telephone, fax, post, our contact form or by any other means and in doing so provide us with personal data such as your name, telephone number or email address, or provide further information about yourself or your request, we will process this data in order to respond to your request within the framework of the pre-contractual or contractual relationship existing between us.

(a) Data concerned

(b) Persons concerned
Interested parties, customers, business and contractual partners

(c) The purpose of the processing
Communication as well as answering contact requests, office and organizational procedures

(d) Legal basis
Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Online meetings, video conferencing and screen sharing

We use third-party offerings to facilitate online meetings, conference calls via video/audio circuit, and online coworking among employees and with prospects or customers. If you communicate with us via such a service, the data collected in this communication process will be processed both by us and by the third-party provider. Data that may be generated in such a communication process includes, but is not limited to, your login and contact information, posts in the chat window, your video and audio postings, and shared screen content. The data processed by the third-party provider we use primarily includes user data and metadata (e.g. IP address, computer system information). As a rule, the third-party providers process this data in order to check and ensure the security of the service. In addition, findings from the data processing are to be used to optimise the third-party provider's offer and to carry out corresponding marketing measures. Please refer to the privacy policy of the third party provider in this regard.

(a) Data concerned

(b) Persons concerned
Interested parties, customers, communication partners

(c) The purpose of the processing
Processing of contact requests, internal and external communication with employees as well as interested parties and customers, fulfilment of our contractual services, service offer

(d) Legal basis
Consent, Art. 6 para. 1 lit. a GDPR, contract performance and pre-contractual requests, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Services we use:

Microsoft Teams
Services Offered: Video conferences, chats, voice conferences
Service Provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Based in the EU: Microsoft Ireland, South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland
Privacy Policy:

Security measures

We also take technical and organisational security measures in accordance with the state of the art in order to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties.

Existence of automated decision making

As a responsible company, we do not use automatic decision-making or profiling.

Actuality and change of this data protection information

We reserve the right to change this privacy policy at any time with effect for the future.

The current version is available on the Meta-Level Software AG website. Please visit our website regularly and inform yourself about the applicable data protection regulations.

This data protection notice was created with the help of the data protection generator from SOS Recht and other sources.